General Information

Booking your travel to Queenstown

Queenstown Airport is serviced by several international airlines. Domestic and regional airlines including Air New Zealand and Jetstar also provide frequent services to Auckland from other New Zealand destinations. For airline contact details please click here.

For domestic travellers, there are also intercity coaches which will arrive in the centre. Click here to read more.    

Car Rental
We encourage you to take advantage of corporate rates through Avis Rent a Car. Just call the local Avis office on 0800 284 722 and quote the booking reference number: AWD Z994400

December is the start of summer in Queenstown. The average temperature sits between 8°C and 22°C, and longer sunshine hours mean longer days at that time of the year.

The currency used is New Zealand dollar. Banking hours are usually 0900 -1600hrs, Monday to Friday. Automatic Teller Machines are well spread throughout Queenstown. International credit cards are accepted throughout the country at banks, most hotels and city stores

Disclosure of Registration Information
If you do not wish your details to be provided to sponsors or other delegates, please tick the appropriate box on the registration form

Dress for all sessions and social functions is business casual.

New Zealand uses a 240 volt 50 cycle system with 3 pin flat plugs 

Good and Services Tax
Goods and Services in New Zealand are subject to a 15% tax (GST). This tax is usually included in the price and if not, it is clearly stated. This tax cannot be claimed back by visitors, when leaving the country 

It is strongly recommended that you purchase comprehensive travel insurance to cover the duration of your visit to New Zealand and to protect against cancellation charges, loss or damage to your luggage and personal effects, loss of cash and medical expenses 

Name Badges
Name badges will be given to all delegates on registration. We ask that you wear your badge at all times, including social functions. Entry tickets will be given for all social and optional events

Complimentary parking available

Public transport in Queenstown
The centre of Queenstown is located just 15 minutes’ drive from Queenstown International Airport. There is a good public bus network which links the main suburbs and outlying areas of the town. For more information visit Orbus

You’ll also find free transport provided by many local activity operators making it easy to get out and about and experience what the region has to offer. Many attractions and accommodation options are located in the downtown area and can be reached easily by foot.  

Smartphone app
A number of essential New Zealand travel apps from Tourism New Zealand is available from the App Store and Google play. Make the most of your stay without the need for an internet connection. 

Special Requirements
Every effort will be made to ensure delegates with special needs are catered for. Should you require any specific assistance, or catering please give details required on your registration form

Transport from Queenstown airport
The airport is only 15 minutes from Millbrook Resort. Taxis are available at all times of the day from the front of the airport terminal. 

Millbrook Resort Airport Transfers
Airport Transfers are available at $60.00 per person return, or $30.00 per person one way, subject to availability.

Orbus is Queenstown’s link to the airport, hotels, motels, shopping, and attractions. Click here to find out more.

Super Shuttle offers a shared ride option. The shuttles operate from the Shuttle rank at the airport (not the taxi rank). Bookings can be made on the Super Shuttle website

A taxi fare from the airport to the city centre is around $75. Queenstown Taxis, Green Cabs and Corporate Cabs all offer a meet and greet service. To access this service you will need details of your arrival (date of arrival in Queenstown, flight number, arrival time and number of passengers) and they will arrange for the driver to meet you at the “Meet & Greet” area in the Arrivals Hall. He or she will have a sign-board with your name on it. 

Queenstown Taxis – or 64 3 450 3000
Green Cabs - or +64 03 441 3549
Corporate Cabs - or +64 3 441 9000

Time Zone
New Zealand is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time)

Vaccinations and pre-departure tests
Please note that pre-departure tests for entering New Zealand are currently required but this is subject to change throughout 2022. For the latest information on the pre-departure COVID-19 test requirements to enter New Zealand please visit the NZ COVID-19 website

Visa Information
All visitors to New Zealand must have a passport which is valid for at least three months beyond the intended stay in New Zealand. Visa information and the visa application form are available on If you require a Visitor’s Visa, please allow at least 5-6 weeks for processing.

Visa Waiver Countries
Citizens of some countries do not need to apply for a visa before travelling to New Zealand, view the list of visa waiver countries here.

If you are a citizen of a country which has a visa waiver agreement with New Zealand, you do not need to apply for a visa to visit New Zealand but you must:

  • Hold a valid ticket from New Zealand to a country where you have the right of entry
  • Have sufficient money to support yourself during your stay in New Zealand
  • Hold a passport valid for 3 months beyond the date you intend leaving New Zealand
  • Remain in New Zealand only for the time granted on your arrival
ACHD 2022 Symposium